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Bus Manager information center

Account & Data Deletion

How to delete your Bus Manager account and data, grace period and retained data.

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Pages Account & Data Deletion

Last updated: 18 July 2026

This page explains how to delete your Bus Manager account and associated data, in line with App Store and Google Play requirements.

In-app deletion (recommended)

  1. Open Bus Manager and sign in.
  2. Go to Account / Settings.
  3. Choose Delete account (or equivalent) and confirm.

Guest accounts may have limited in-app deletion; use the email option below if needed.

Request by email

Email [email protected] with:

  • Subject: Account Deletion Request
  • In-game user / company ID (if available)
  • Registered email or social sign-in method
  • Device platform (iOS/Android)

We may ask for additional information to verify ownership.

What happens next?

  • After the request is received, a 14-day grace period starts.
  • You may be able to cancel during this period via support.
  • After the grace period, the account and related gameplay data are permanently deleted or anonymized.

Deleted vs retained data

Typically deleted: profile and gameplay progress, inventory, cooperative membership, device/notification token mappings, session data.

May be retained for a limited period for legal or fraud-prevention reasons: purchase/accounting records, security logs, support correspondence (subject to mandatory retention).

See also our Privacy Policy and KVKK Disclosure.