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Bus Manager information center

Frequently Asked Questions

Frequently asked questions about Bus Manager: accounts, purchases, VIP, co-ops and more.

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Pages Frequently Asked Questions

Account

Can I play as a guest?
Yes. We recommend linking a social sign-in to protect your progress.

How do I delete my account?
Request deletion in the app or follow Account & Data Deletion. A 14-day grace period applies after the request.

Purchases

I bought something but don’t see it.
Check your connection, restart the app and confirm you are on the correct store account. If it persists, contact support with your order/transaction details.

Can I get a refund?
In-app purchases follow App Store / Google Play policies. See our Refund Policy.

Gameplay

What is gacha?
A randomized reward/pull mechanic from defined pools. Odds and contents may vary by event.

What are VIP and Battle Pass?
VIP levels unlock benefits; Battle Pass is seasonal reward progression. Details are shown in-app.

What is a cooperative?
A social feature that lets you progress with other players.

Notifications

Manage notifications in device settings or in-app preferences. Tokens are delivered via FCM.

Still need help?

Reach us via Contact: [email protected]